faq
product info
WHY UNTITLED NAILS?
Every UNTITLED set is a hand-crafted, original design, individually made with salon-quality, premium materials. Making the nails durable and reusable.
Some sets demand over 4 hours of detailed artistry to perfect. More than nails. Art in every detail.
What does my order include?
Your order includes an Application Kit:
Nail glue, adhesive tabs (24-count sheet), nail file, mini buffer, cuticle pusher (orange stick), and an alcohol prep pad.
For every additional set, you'll receive an additional sheet of adhesive tabs, cuticle pusher, mini buffer and alcohol pad per set.
HOW LONG DO THEY LAST?
Adhesive tabs: 1-2 days. Ideal for temporary wear. Easily remove any residue with alcohol to reuse your press-on nails.
Ultra hold tabs: 1-2 weeks. Designed for extended wear. Waterproof and easy to apply and remove. Find them here.
Nail glue: 1-3 weeks. Waterproof. Use the file included in your kit to gently remove any excess glue for multiple uses.
The wear time depends on your nail prep, application and daily lifestyle.
ARE THEY REUSABLE?
Absolutely. UNTITLED nails are crafted to last. To ensure durability, remove your press-ons properly.
For seamless reusability:
- Use alcohol to remove any leftover adhesive tab.
- Gently buff off excess glue from the press-on using the included nail file.
HOW DO I KNOW MY SIZE?
You can find sizing instructions and a size chart here.
If none of the sizes match your measurements, select "CUSTOM" and enter your sizes in the special instructions box.
SHIPPING AND DELIVERY
DO YOU SHIP INTERNATIONALLY? HOW LONG DOES IT TAKE?
Yes. We ship worldwide. For more details on shipping time and costs, check our Shipping Policy here.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
INTERNATIONAL ORDERS GENERALLY TAKE 10-15 BUSINESS DAYS. DEPENDING ON THE DESTINATION AND CUSTOM PROCESSING TIMES.
All sets are handmade and custom-made. Please take into consideration the respective processing time before they are shipped <3
- Made-to-Order nails: 4-6 business days
- Custom Orders: 10-15 business days
Standard shipping is 10-30 days
Please be aware that processing times may vary during peak periods. If there are any delays with your order, we will inform you via email.
CAN I TRACK MY ORDER?
Yes! Once your order has been dispatched, you will receive a shipping confirmation email that includes your tracking number. Please allow a few business days for the tracking status to become active after you receive the email.
HOW TO PAY WITHOUT PAYPAL?
How to pay without Paypal
Select "Pay with PayPal" at Checkout
Choose "Pay with a Bank Account or Credit Card."
Enter Your Email to check out as a guest and Continue to Payment
You're Done! Once you complete the payment, you’ll receive a confirmation. Your custom nails are on the way!
RETURNS & EXCHANGES
WHAT IS YOUR RETURN POLICY?
Due to the custom, handmade nature of our products, all sales are final. We do not offer returns or exchanges for hygiene reasons. For more detailed information, please read our full Return & Refund Policy here
